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Operations management in tourism hospitality / John Paul Guevarra Buenaventura, DBA Candidate, and Liberty Buenaventura-Gutierrez, MBA

By: Contributor(s): Material type: TextTextManila, PH : Mindshapers Co., Inc. 2023Description: x, 164 pages : illustrations ; 26 cmISBN:
  • 9789719655374
Subject(s): LOC classification:
  • TX911.3  B92 2023
Contents:
Lesson 1. Operations management in hospitality -- Lesson 2. Quality service operations in tourism and hospitality -- Lesson 3. Recruitment in hospitality industry -- Lesson 4. Training & developing employees in hospitality industry -- Lesson 5. Employee discipline -- Lesson 6. Operations strategy in tourism and hospitality industry -- Lesson 7. Quality management and control -- Lesson 8. Budget -- Lesson 9. Productivity -- Lesson 10. Efficiency and effectiveness -- Lesson 11. Supply chain operations -- Lesson 12. Sales performance monitoring and labor cost.
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Holdings
Item type Current library Collection Call number Copy number Status Barcode
Books Books Philippine Christian University Manila College - Filipiniana College TX911.3 B92 2023 (Browse shelf(Opens below)) 1 Available 54132
Books Books Philippine Christian University Manila College - Filipiniana College TX911.3 B92 2023 (Browse shelf(Opens below)) 2 Available 54191

Includes bibliographical references

Lesson 1. Operations management in hospitality -- Lesson 2. Quality service operations in tourism and hospitality -- Lesson 3. Recruitment in hospitality industry -- Lesson 4. Training & developing employees in hospitality industry -- Lesson 5. Employee discipline -- Lesson 6. Operations strategy in tourism and hospitality industry -- Lesson 7. Quality management and control -- Lesson 8. Budget -- Lesson 9. Productivity -- Lesson 10. Efficiency and effectiveness -- Lesson 11. Supply chain operations -- Lesson 12. Sales performance monitoring and labor cost.

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