<A> Thesis on Effective Customers Service Through Efficient Records Management. (Record no. 145113)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 016180000a22002050004500 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD 31 R4 P3 1995 Thesis |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Pangan, Elenita M. |
| 245 1# - TITLE STATEMENT | |
| Title | <A> Thesis on Effective Customers Service Through Efficient Records Management. |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | [Place of publication not identified] : |
| Name of producer, publisher, distributor, manufacturer | [Publisher not identified], |
| Date of production, publication, distribution, manufacture, or copyright notice | 1995. |
| 500 ## - GENERAL NOTE | |
| General note | xxiv, 206 leaves ; 28 cm. |
| 502 ## - DISSERTATION NOTE | |
| Degree type | Ed.D. |
| Name of granting institution | Philippine Christian University |
| 592 ## - | |
| -- | 1 |
| 593 ## - | |
| -- | 9/19/2005 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This research work was a survey of the 1,500 customers of the Metropolitan Waterworks and Sewerage System (MWSS) in Legarda, Sampalok, Manila. Documentation and fast retrieval of records of customers of MWSS was the main goal of this study. Since the document for archiving have increased over the years, manual searching of records have resulted in inconvenience and impatience on the part of the customers. The MWSS needed a system for filing of records to facilitate document verification or retrieval which may improve customers' relations. There was a need to finance a program that could encode, process, store, display, retrieve and print the required data elements for efficient records management. The researcher suggested a possible solution in organizing records in the agency. The use of high technology equipment such as microfilm sets and computer system was the appropriate solution to their problems. (2 tables / 6 illus.)*ebc |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Education, Elementary |
| General subdivision | Study and teaching |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Dissertations, Academic |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Abstract |
| 954 ## - | |
| -- | 2002-03-01 |
| 954 ## - | |
| -- | Orig 952d: March 2002 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Philippine Christian University Manila | Philippine Christian University Manila | Graduate School | 03/01/2002 | 451T | 03/15/2024 | 03/15/2024 | Abstract |