TY - BOOK AU - Sario,Jay AU - Reyes-Chua,Ethel AU - San Diego-Barrientos,Marita AU - Mendoza,Josielyn M. TI - The quality management system and total quality management : : principles, methods, and applications / SN - 9786218321038 AV - TS156 S245 2022 PY - 2022/// CY - Cavite, PH : PB - Eduheart Book Publishing KW - Total quality management N1 - Includes glossary; Chapter 1: What is quality? -- Chapter 2: Quality management system -- Chapter 3: Total quality management -- Chapter 4: ISO 9000 and total quality management -- Chapter 5: Six sigma and TQM -- Chapter 6: Lean management -- Chapter 7: Six sigma management -- Chapter 8: Lean management -- Chapter 9: Application of QMS, TQM, and lean six sigma in business -- Chapter 10: Application of QMS, TQM, and six sigma in education -- Chapter 11: Quality management systems (QMS) and their applications in education and manufacturing industries -- Chapter 12 : QMS and TQM: a roadmap to captivating and motivating others. ER -