TY - BOOK AU - Alcuaz,Vic AU - Aquino,MaChristina G. TI - Multicultural diversity in the workplace for the tourism professional / SN - 9786230403531 U1 - 910.5 PY - 2020/// CY - Manila, Philippines PB - Rex Book Store KW - Tourism KW - Professional. N1 - Includes indexes; Chapter 1 Understanding -- Chapter 2 Key Features of Culture -- Chapter 3 Tourism and the Tourism Professional -- Chapter 4 Multicultural Diversity in Tourism -- Chapter 5 Multicultural Diversity Among Tourism-Related Professions -- Chapter 6 Diversities: Simple and Complex -- Chapter 7 Handling Guest or Customer Diversities -- Chapter 8 Handling Multicultural Peer Diversities -- Chapter 9 When Your Superior Is Diverse -- Chapter 10 Diversities in Diverse Locations -- Chapter 11 Five Ways to Become a Diversity Champion -- Chapter 12 Benefits of a Diverse Workforce ER -