Jerusalem, Leo Benjamin

Introduction to food and beverages services / Leo Benjamin Jerusalem - Manila, Philippines : Fastbooks Educational Supply, Inc., 2020. - xvi, 240 pages : illustratioon ; 26 cm.

Includes bibliographical references.

Introduction to food and beverage services -- Chapter 1. Providing link between kitchen and service area -- Chapter 2. Food safety, sanitation, and personal hygiene -- Chapter 3. Workplace occupational health and safety -- Chapter 4. Conflict resolution and maintaning the good relationship with colleagues -- Chapter 5. Providing food and beverage service -- Chapter 6. Standard operating procedures-restaurant service -- Chapter 7. Standard operating procedures room service -- Chapter 8. Basic food nutrition -- Chapter 9. Food allergies, food intolerance and dietary practices -- Chapter 10. Managing and dealing with customers complaint.

9786218070400


Food services

FIL TX911 / J56 2020