TY - BOOK AU - Sherman,Aliza AU - Smith,Dannielle Elliot TI - Social media engagement for dummies T2 - For dummies SN - 9781118530191 AV - HF5415.1265 S53 2013 PY - 2013/// CY - New York PB - John Wiley & Sons KW - Internet marketing. KW - Social media KW - Handbooks, manuals, etc KW - Online social networks. KW - 4. Relationship marketing. N1 - Includes index; Introduction 1 Part I: The Basics of Social Media Engagement 7 Chapter 1: Explaining the Why, Who, and How of Social Media Engagement 9 Chapter 2: Assessing the Impact of Social Media Engagement 25 Chapter 3: Discovering Social Media Engagement Tools 43 Part II: Exploring the Elements of Social Media Engagement 65 Chapter 4: Building Trust and Credibility 67 Chapter 5: Demonstrating Your Online Presence to Maximize Engagement 85 Chapter 6: Creating Connections 105 Chapter 7: Driving Interaction 121 Part III: Examining the Basic Engagement Tools 137 Chapter 8: E-mail, Forums, Blogs, and Websites 139 Chapter 9: Facebook 157 Chapter 10: Twitter 183 Part IV: Engaging Through Additional Social Channels 209 Chapter 11: Pinterest 211 Chapter 12: LinkedIn 241 Chapter 13: Google+ 263 Chapter 14: Location-Based Services 281 Part V: Leveraging Audio and Video for Engagement 301 Chapter 15: Audio and Videocasting 303 Chapter 16: YouTube 317 Part VI: The Part of Tens 335 Chapter 17: Ten Social Media Engagement Mistakes to Avoid 337 Chapter 18: Ten Businesses That Excel at Social Media Engagement 343 Index 353 N2 - Put "engage" front and center in your social media marketing engagement strategies! When you focus on the engagement side of a social media marketing strategy, you'll build and grow relationships with followers and customers, craft content just for them, analyze how they're responding, and refocus and refresh your campaigns accordingly ER -