Serrano, Angelita Ong Camilar Total quality management / Angelita Ong Camilar-Serrano - Manila, Philippines : Unlimited Books Library Services & Publishing Inc., 2016. - x, 251 pages ; 26 cm. ISBN: 9789719654391 Subjects--Topical Terms: Total quality management. LC Class. No.: HD62.15 / S4 2016