TY - BOOK AU - Buenaventura,John Paul Guevarra AU - Buenaventura-Gutierrez,Liberty TI - Operations management in tourism hospitality / SN - 9789719655374 AV - TX911.3 B92 2023 PY - 2023/// CY - Manila, PH : PB - Mindshapers Co., Inc. KW - Hotels KW - Security measures KW - Restaurants KW - Hospitality industry KW - Management N1 - Includes bibliographical references; Lesson 1. Operations management in hospitality -- Lesson 2. Quality service operations in tourism and hospitality -- Lesson 3. Recruitment in hospitality industry -- Lesson 4. Training & developing employees in hospitality industry -- Lesson 5. Employee discipline -- Lesson 6. Operations strategy in tourism and hospitality industry -- Lesson 7. Quality management and control -- Lesson 8. Budget -- Lesson 9. Productivity -- Lesson 10. Efficiency and effectiveness -- Lesson 11. Supply chain operations -- Lesson 12. Sales performance monitoring and labor cost. ER -