Includes bibliographical references

Chapter 1.Understanding the nature of technical writing -- Lesson 1. What is technical writing? -- Lesson 2. Relevant laws and ethical considerations related to technical writing -- Lesson 3. The writing process -- Chapter 2. Exploring expository techniques -- Lesson 1. Classification -- Lesson 2. Definition -- Lesson 3. Description of a process -- Lesson 4. Description of mechanism -- Chapter 3. Writing effective business correspondence -- Lesson 1. Communication in business and organization -- Lesson 2 . Personal and business letters -- Lesson 3. Characteristics and elements of a business letter -- Lesson 4. Basic and optional parts of a business letter -- Lesson 5. Business letters punctuations and styles -- Lesson 6. Types of business letters -- Lesson 7. Writing memoranda -- Chapter 4. Writing rousing technical reports -- Lesson 1. Fundamentals concepts of report writing -- Lesson 2. Classification of technical reports -- Lesson 3. Minutes of the meeting -- Chapter 5. Evaluating visual rhetoric -- Lesson 1. What, why & where of visual rhetoric -- Lesson 2. The how of visual rhetoric -- Lesson 3. Visual rhetoric analytical methodologies -- Chapter 6. Maximizing the use of social media and electronic -- Lesson 1. Embracing new means of communication -- Lesson 2. Social media and technical documentation -- Lesson 3. The best and worst of both social media and electronic communication.