Chapter 1 Introduction -- Chapter 2 The Evolution of American Labor -- Chapter 3 Employment Law and Federal Agencies -- Chapter 4 Union Structure and Government -- Chapter 5 Unions: Member and Leader Attitudes, Behaviors, and Political Activities -- Chapter 6 Union Organizing Campaigns -- Chapter 7 Union Avoidance: Rationale, Strategies, and Practices -- Chapter 8 The Environment for Bargaining -- Chapter 9 Wage and Benefit Issues in Bargaining -- Chapter 10 Nonwage Issues in Bargaining -- Chapter 11 Contract Negotiations -- Chapter 12 Impasses and Their Resolution -- Chapter 13 Union-Management Cooperation -- Chapter 14 Contract Administration -- Chapter 15 Grievance Arbitration -- Chapter 16 Public Sector Labor Relations -- Chapter 17 A Survey of Labor Relations in Market Economies.

Labor Relations: Development, Structure, Process by John Fossum presents the history and development of labor relations, bargaining structures and issues, and the process of negotiations and contract administration. The 11th edition addresses the increasing importance of health care costs, access, legislation, and regulation.