1. What is Organization Development? -- 2. History of Organization Development -- 3. Core Values and Ethics of Organization Development -- 4. Foundations of Organizational Change -- 5. The Organization Development Practitioner and the OD Process -- 6. Entry and Contracting -- 7. Data Gathering -- 8. Diagnosis and Feedback -- 9. An Introduction to Interventions -- 10. Individual Interventions -- 11. Team Interventions -- 12. Whole Organization and Multiple Organization Interventions -- 13. Sustaining Change, Evaluating, and Ending an Engagement -- 14. Global Issues in Organization Development -- 15. The Future of Organization Development -- Exercises and Activities.

Covering classic and contemporary organization development techniques that guide individual, team and organizational change as well as incorporating discussion of ethics into each chapter, Donald L Anderson offers thorough discussions of interventions at all levels. In-depth case studies that follow major content and process chapters allow students to immediately apply what they have learned.

Organization Development: The Process of Leading Organizational Change, Third Edition offers a comprehensive look at individual, team, and organizational change, covering classic and contemporary organization development (OD) techniques. Incorporating organization development ethics and values into each chapter, the author provides discussion of real-world application of these theoretical ideas to help students face today's challenging environment of increased globalization, rapidly changing technologies, economic pressures, and changing expectations in the contemporary workforce. -- from back cover.