Includes bibliographical reference and index.

Chapter 1. CSR, Co-creation and green consumer loyalty: are green banking initiatives important? A moderated mediation approach from an emerging economy -- Chapter 2. Parisian time of reflected brownian motion with drift on rays and its application in banking -- Chapter 3. Valuation of FinTech innovation based on patent applications -- Chapter 4. Effects of the type of CSR discourse for utilitarian and hedonic services -- Chapter 5. Non-parametric model for evaluating the performance of Chinese commercial banks' product innovation -- Chapter 6. Multi-attribute decision making based on stochastic DEA cross-efficiency with ordinal variable and its application to evaluation of banks' sustainable development -- Chapter 7. Toward a quadruple bottom line: social disclosure and financial performance in the banking sector -- Chapter 8. Industry-specific and macroeconomic determinants of non-performing loans: a comparative analysis of ARDL and VECM -- Chapter 9. The effect of emotional intelligence on turnover intention and the moderating role of perceived organizational support: evidence from the banking industry -- Chapter 10. Mobile banking: an innovative solution for increasing financial inclusion -- Chapter 11. Peer-to-peer lending and bank risks: a closer look -- Chapter 12. How to achieve sustainable development of mobile payment through customer satisfaction - The SOR model -- Chapter 13. Digital financial inclusion and farmers' vulnerability to poverty -- Index.