Includes bibliographical references

Chapter I. History of the hospitality industry -- Chapter II. Various departments in the hotel industry -- Chapter III. Types of lodging accommodations -- Chapter IV. Hotel management meaning and principles -- Chapter V. The front office department -- Chapter VI. The housekeeping department -- Chapter VII. The food and beverage department -- Chapter VIII. The sales and marketing department -- Chapter IX. The human resource department -- Chapter X. The accounting department -- Chapter XI. The administrative (Non-core) department -- Chapter XII. Hotel management terminologies -- Housekeeping laboratory manual -- Chapter I. Housekeeping organizations -- Chapter II. Provide housekeeping services to guests -- Chapter III. Prepare rooms for guests -- Chapter IV. Laundry linen and guest clothes -- Chapter V. Clean premises.