Recapturing lost customers / (Record no. 162755)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 005420000a22002050004500 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Jacquelyn S. Thomas |
| 245 0# - TITLE STATEMENT | |
| Title | Recapturing lost customers / |
| Statement of responsibility, etc. | Jacquelyn S. Thomas... et al. |
| 595 ## - | |
| -- | Foreign |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer Services |
| 791 ## - | |
| -- | Journal of Marketing Research |
| 791 ## - | |
| -- | 41 |
| 791 ## - | |
| -- | 1 |
| 791 ## - | |
| -- | F |
| -- | 04 |
| 791 ## - | |
| -- | 31-45 |
| 773 ## - HOST ITEM ENTRY | |
| Title | Journal of Marketing Research |
| Related parts | 41 |
| Physical description | 1 |
| Main entry heading | F |
| Edition | 04 |
| Series data for related item | 31-45 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Indexed materials |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| -- | 2010 Jan. 21 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | |
No items available.