Multicultural diversity : in workplace for the tourism professional /

Baluyot, Michael Bhobet B. DHM, CHP

Multicultural diversity : in workplace for the tourism professional / Michael Bhobet B. Baluyot, and Ma. Dina D. Jimenez - Manila, Philippines : Mindshapers Co. Inc. 2022 - viii, 128 pages : illustrations ; 22 cm.

Includes bibliographical references

Chapter 1 Introduction to multicultural diversity and the concept of culture -- Chapter 2 Concept of diversity -- Chapter 3 Concept of cultural diversity -- Chapter 4 Multicultural organization -- Chapter 5 Cultural diversity management -- Chapter 6 Cultural adaptation and cultural competence -- Chapter 7 Business case for managing cultural diversity -- Chapter 8 Working in a diverse environment -- Chapter 9 Managing culturally diverse team -- Chapter 10 Managing conflicts and cross-cultural communication -- Chapter 11 Hospitality and tourism workplace diversity.

9786214063222


Tourism --Professional

HF5549.5 / B19 2022
credits

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